Terms & Conditions
Last Updated: August 17, 2026
1. Acceptance of Terms
Welcome to PickleCart. By accessing or using our website, purchasing products, or engaging with our service, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use our services.
2. Ordering & Custom Request Policies
All products are handmade fresh upon order placement using traditional grandma recipes. While we strive to maintain consistency, natural variations in color, texture, and spiciness may occur. For custom orders (bulk, weddings, corporate packages), please contact our team directly via our WhatsApp integration.
3. Pricing & Payments
Prices are displayed in Indian Rupees (INR) and are subject to change without prior notice. Secure online payment processing is managed through integrated payment gateways. All transactions must be completed in full before order dispatch.
4. Shipping & Delivery
We process and dispatch orders from our kitchen in Kakinada, India, typically within 1–2 business days. Delivery timelines are estimates and depend on external courier services. PickleCart is not liable for delayed deliveries caused by courier delays, incorrect shipping addresses provided by the customer, or extreme weather conditions.
5. Return & Refund Policy
Due to the perishable and consumable nature of homemade food items (pickles, powders, and snacks), we do not accept returns. If you receive a damaged jar or package, please take a photo and contact us within 24 hours of delivery. Valid issues will be resolved via replacement or store credit.
6. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Kakinada, Andhra Pradesh, India.